Frequently asked questions

FAQs

Is Cold Flash a medical device?

No, Cold Flash is not a medical device. It's a personal comfort device designed to provide cooling relief during hot flashes and temperature fluctuations. While it can significantly improve your comfort and quality of life, it is not intended to diagnose, treat, cure, or prevent any medical condition.

Important:Always consult with your healthcare provider about your menopausal symptoms and any concerns you have about your health.

How quickly does Cold Flash provide relief?

Cold Flash provides immediate cooling relief within seconds of activation. The specialized airflow reaches your skin instantly, beginning the cooling process right away. Most users report feeling significant relief within 30 seconds to 1 minute.

The key is having Cold Flash ready and accessible when you feel a hot flash beginning. This is why many customers keep multiple units – one for bedside, one for the office, and one in their purse or bag.

Can I travel with Cold Flash on airplanes?

Yes! Cold Flash is completely travel-friendly:

  • The rechargeable battery meets all airline regulations for carry-on electronics
  • TSA-approved for carry-on luggage
  • Compact size fits easily in carry-on bags
  • No liquids or restricted materials

Many customers specifically purchased Cold Flash for travel comfort, helping them manage hot flashes during flights, in hotel rooms, and while exploring new destinations where climate control might be limited.

How fast is shipping?

We understand that when you're dealing with hot flashes, you want relief as quickly as possible:

  • Processing: Orders ship within 1-2 business days
  • Standard Shipping: 5-7 business days (FREE)
  • Express Shipping: 2-3 business days
  • Priority Shipping: 1-2 business days

All orders include tracking information so you know exactly when your Cold Flash will arrive.

How do I clean and maintain Cold Flash?

Cold Flash is designed for easy maintenance:

  • Exterior: Wipe with a soft, damp cloth as needed
  • Fan intake: Gently clean with a soft brush to remove dust
  • Storage: Keep in the included organic cotton pouch when not in use

Important:Never submerge Cold Flash in water or use harsh chemicals. The device is designed to be low-maintenance and durable with proper care.